FAQs

Carolina Women’s Health is an expert in the realm of women’s health care in Raleigh, NC. Why choose us? Our staff knows and greets you by name, we offer friendly service, longer appointment slots, and state of the art techniques and procedures. We love our patients and care deeply about offering you the support you need for better health and wellness.

While our office is small, we are still very serious about offering you the best in gynecological care. Our providers have been trained in the most up-to-date procedures and techniques that you will find in any of the top hospitals and women’s health centers across the country. Do you have a question about any of our services? Read on for some of our most frequently asked questions.

What are your office hours?

Carolina Women’s Health is open Monday through Thursday from 8:30 am to 4:30 pm, and Friday from 8:30 am to 12:30 pm. Doors open shortly before 9:00 am.

What should I do if I have a medical emergency?

We have a message service for urgent medical problems that happen outside of our office hours. However, if you are experiencing a medical emergency that cannot wait for a callback from a physician, please call 911.

How can I make an appointment with a doctor?

Patients are able to make an appointment with us within 1 to 2 days. If you would like to see someone sooner than that, our scheduling staff may be able to accommodate your request, although we make no guarantees. If you would like to set up an appointment with Dr. Carr or another doctor, your appointment may booked farther out. For your convenience, we have a great staff of highly trained Nurse Practitioners available for your urgent primary care needs.

How can I cancel my appointment?

If you are unable to come in for an appointment, please be courteous and let us know at least 24 hours in advance. If you cancel the same day of your appointment, or do not show up at all, you will be charged a $40 penalty fee.

We do our best to keep to a schedule out of respect for other patients who arrived on time. If you find that you may be late for your appointment, please call and let us know. Our scheduling staff may ask you to reschedule if you are too far behind schedule.

What insurance do you accept?

Carolina Women’s health is currently accepting new patients depending upon your insurance company. We accept coverage from BCBS, Aetna, United Healthcare, Cigna, and Medcost. If your insurance company is not listed, please call our office to confirm. Unfortunately, we do not accept Medicare or Medicaid plans at this time.

If you have questions about how your plan works or what services your plan covers, please contact your health insurance company. You can find their contact information on the back of your health insurance card.

We file all your insurance claims on your behalf. However if there are services your insurance company does not pay for, you will be held financially responsible for the unpaid portion. We do accept payment plans for patients who are unable to pay all at one time.

Can I pay for health services out-of-pocket?

If we do not accept your insurance, or you do not have health insurance, we do accept patients who pay out-of-pocket for their health services. It is our policy to collect payment at the time of service. Please call our office for estimates.

How can I get a prescription refill?

Carolina Women’s Health accommodates and approves refills for those patients that are compliant with their treatment plans. If you have not made an appointment with us in the last year, you will be required to do so before getting a prescription refill. We do this so that we can track any changes in your health that can affect your dosage and plan for treatment. Please allow 24-48 hours for your refill requests.

If you are seeking a refill for weight loss supplements, you must make an appointment. All weight loss patients must be evaluated by a doctor in our office before being approved for weight loss supplements.

What services do you offer for pregnant women?

Carolina Women’s Health does not offer obstetric services. Instead, we focus on gynecological services and general women’s health. We focus on annual wellness exams, birth control and contraception methods, weight loss support, infertility support, and gynecological surgery. If you are in need of an obstetrician, we can refer you to other women’s health care service providers in Raleigh, NC.

I have a teenage daughter. When should she have her first Pap smear?

The American College of Obstetrics and Gynecologists suggests that girls make their first visit to a gynecologist between the ages of 13 and 15. This is usually the age when many young women experience their first menstrual cycle. However new medical research has shown that since most abnormal Pap smears stem from the human papilloma virus (HPV), a disease spread through sexual activity, we believe that Pap smears should begin when a young woman is involved in sexual activity.

Your daughter should also come into see a gynecologist if she is experiencing abnormal menstrual symptoms such as irregular bleeding, pelvic or abdominal pain, or vaginal discharge.